CGI has announced its Off Campus Drive 2026 for Service Desk Technician L1 Support (Fresher Hiring) in Bangalore and Pune. This opportunity is ideal for B.Sc Computer Science, BCA, and B.Tech graduates who want to start their IT careers in technical support and infrastructure services.
Candidates searching for CGI off campus drive 2026, CGI fresher hiring, IT helpdesk jobs in Bangalore, Service Desk L1 jobs for freshers, and BCA/BSc IT jobs 2025 batch can apply for this full-time opportunity.
Company Overview – CGI
CGI is a global IT and business consulting services company delivering end-to-end technology solutions to clients worldwide. The company provides services in IT infrastructure, application development, consulting, and digital transformation.
CGI offers strong entry-level opportunities for fresh graduates to build careers in IT support and enterprise technology environments.
| Company Name | CGI |
| Job Role | Service Desk Technician L1 Support |
| Qualification | Any Graduate |
| Job Location | Bangalore |
| Salary | Best In Market |
| Experience | Freshers |
| Category | Off Campus Job |
| Official Website | www.cgi.com |
Role Overview
As a Service Desk Technician (L1 Support), you will act as the first point of contact for IT-related queries. You will provide Level-1 troubleshooting support, resolve technical issues, and ensure smooth IT operations for end users.
This role is ideal for freshers looking to start their careers in IT support, infrastructure management, and enterprise service environments.
Eligibility & Qualifications
Candidates must meet the following criteria:
• B.Sc Computer Science / BCA / B.Tech graduates
• Passing year: 2023, 2024 or 2025
• Minimum 60% throughout (10th, 12th & Graduation)
• No active backlogs
• Strong communication skills
• Willingness to work in rotational shifts
Also Apply: Latest Off Campus Drive in India
Key Responsibilities
Selected candidates will:
• Handle IT queries via phone, email, chat, or ticketing tools
• Perform L1 troubleshooting for hardware, software, network, VPN, and email issues
• Reset passwords and unlock user accounts
• Log incidents and track tickets as per SLA
• Escalate unresolved issues to L2/L3 teams
• Maintain documentation and update knowledge base
• Deliver customer-focused IT support services
Skills Required
Preferred candidate skills include:
• Basic knowledge of operating systems and networking fundamentals
• Understanding of Windows troubleshooting
• Familiarity with MS Office tools
• Strong problem-solving skills
• Good verbal and written English communication
• Ability to work in fast-paced support environments
Why Apply for CGI Service Desk Role?
• Entry-level IT job opportunity for freshers
• Exposure to enterprise IT infrastructure support
• Training & certification opportunities (ITIL, MS365, ServiceNow basics)
• Health insurance and corporate benefits
• Career growth within IT Support & Infrastructure teams
How To Apply For CGI Off Campus Drive 2026:
Eligible and Interested candidates can apply using the below-mentioned link before the link expires. Applicants need to register with the company portal in order to complete the registration process.
Apply Link: Click Here To Apply
