Redbus Walk-in Drive For Freshers On 25 February 2020 In Bangalore
Redbus hiring freshers for the recruitment of L2 Support Engineer in Bangalore. Candidates from 2018, 2019 Batch having BE/BTech/BCA are eligible for this role. For more details for eligibility criteria, selection process, apply link read below.
Company Name : Redbus
Job Location : Bangalore
Position : L2 Support Engineer
Salary : Best In Market
Drive Date: 25 February 2020, 10 AM onwards
Eligibility Criteria:
- Education background (BE / BTECH / BCA / or any other relevant degree).
- 2018 & 2019 Pass out only.
- Male candidate
- Need someone who can speak – English / Hindi / Kannada (Mandatory all 3 languages)
- SQL certified (optional)
Desired Skills:
- Excellent interpersonal and communication skills, both (written and verbal communication).
- Good aptitude.
- Good in writing complex SQL queries.
- Basic knowledge of a programming language/scripting language.
- Knowledge of relevant software computer applications and equipment.
- Strong problem-solving skills
- Effective listening and client-facing skills
Job Description:
- Interact with end users to provide and process information in response to inquiries, concerns, and requests about products and services.
- Gather information and determine the issue by evaluating and analyzing the symptoms.
- Follow standard processes and procedures.
- Evaluate issues and escalate to relevant team(s) or department(s) if needed.
- Collaborate with other teams, departments and divisions to resolve issues.
- Stay current with system information, changes and updates.
- Tracks each issue to closure and monitors / collates the type of issues occurring frequently.
- Works with the relevant team to resolve or automate the frequent concerns.
Proactively interacts with regional teams / stakeholders to understand concerns. - Should be ok with Voice Process / OR / Semi Technical Process
How To Apply:
Eligible and Interested candidates can walk in to the below mentioned venue on 25 February 2020, 10 AM.
Venue:
Ibibo Group Pvt. Ltd.
Ground Floor Tower B1, Golden Enclave ,
Corporate Block Old Airport Road ,
Bangalore -560017
Source: Click Here
