IBM Hiring Freshers As Technical Support Associate | 0-2 yrs | Bangalore

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IBM Recruitment 2021: IBM hiring freshers as Technical Support Associate job in Bangalore. Candidates in BE/ BTech having 0-2 year of experience can apply for this role. For more details for eligibility criteria, selection process, apply link read below.

IBM Hiring Technical Support Associate

Company Name IBM India
Job Role Technical Support Associate
Qualification BE/ BTech/ MCA
Job Location Bangalore
Salary Best In Market
Experience 0 – 2 Year
Category Freshers Job
Official Website www.ibm.com

Eligibility Criteria:

  • Bachelor’s Degree in Engineering
  • Minimum 0-2 years of experience in IT Industry

Professional Expertise

  • Proficient to ensure customer issues are resolved in the most timely and effective manner possible
  • Demonstrable ability to handle various tasks or projects with changing priorities.
  • Experience to utilize available time efficiently in order to achieve effective and efficient results
  • Hands-on expertise to assemble a complete and accurate problem/symptom description of reported issues.
  • Solid experience to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
  • Ability to identify basic hardware parts and aware of basic hardware concepts
  • Experience in user level familiarity with at least one e-mail client – Outlook, Notes etc.
  • Questioning skills /probing skills, as relevant to the issue and level of the caller.
  • Find opportunity and implement process improvements
  • Ability to empathize and work with customers in real-time to resolve issues.

Job Responsibilities:

Over 1000+ Companies Hiring: Click Here To Submit Your Resume
  • Ability to work well in a fast-paced environment
  • Awareness of basic networking concepts and technologies.
  • Ability to meet a set of defined account agent productivity measurement
  • Willingness to work in shifts as needed
  • You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
  • Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
  • Intuitive individual with an ability to manage change and proven time management
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
  • Up-to-date technical knowledge by attending educational workshops, reviewing publications

How To Apply For Cloud Support Associate Role in Amazon:

Eligible and Interested candidates can apply using the below-mentioned link before the link expires. Applicants need to register with the company portal in order to complete the registration process.

Apply Link: Click Here To Apply

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