Directi Hiring Product Support Engineer | BE/BTech Freshers | Bangalore
Directi comprises of a group of tech businesses owned, operated or invested in by Bhavin Turakhia and/or Divyank Turakhia. The Group brand is used by multiple business units that are run independently by their respective management teams, with similar culture and opportunity. The Directi portfolio companies comprise of Radix, Ringo, Flock, Zeta and Codechef. Media.net, owned by Starbuster TMT Investments, leverages the Directi brand and culture for recruitment in its India offices.
Company Name: Directi Internet Solutions Private Limited
Website: http://www.directi.com
Position: Product Support Engineer
Job Location: Bangalore
Salary Package: Rs. 4.5 – 5.5 LPA
Experience Required: 0 – 1 years
Eligibility Criteria:
- B.Tech / BE Graduates
- You are extremely passionate about technology – and can’t live without your smartphone!You are well-versed with, and highly interested in, Internet and mobile communication
- You have excellent written skills, and can explain concepts through clear and accurate writing
- You have a way with people, and particularly good explanation skills
- You think the Teams victory is worth more than individual heroics
- Ability to complete large volumes of work quickly and independently with a high level of drive, initiative and self-motivation
- Most of all, you enjoy working in a fast paced and dynamic environment full of young, overachieving tech enthusiasts
Job Responsibilities:
- Communicate with customers in a friendly and professional manner and help them resolve any problems faced when using the product
- Provide Omnichannel support over chat, email, phone and social media
- Help fix any bugs that crop up in the product and contribute to the feature documentation
- Work with our development team and suggest updates and features to continuously improve the customer experience
- Ensuring speedy resolution of customer issues while maintaining high customer satisfaction
- Participate in the product planning process to ensure that features requested by customers are prioritized and implemented
- Strive to deliver a WOW! effect for our customers, to further enhance their perception of our product and company
- Flexibility of working in shifts.
How To Apply:
Apply Link : Click Here
