IGATE Walk-in Drive | Technical Support | 2015 Batch | 2 Sep 2015 | Noida

IGATE Walk-in Drive for Technical Support BE / BTech / MCA 2015 Batch on 2 Sep 2015 at Noida :

IGATE [ www.igate.com ] is conducting walk-in drive to the post of Technical Support for BE / BTech / MCA 2015 passed out candidates at Noida Location. The date of walk-in drive is 2 Sep 2015. Candidates must have minimum 60% marks throughout academics.

Official Website : www.igate.com

Job Location : Noida

Position : Technical Support

Date of Walk-in : 2 Sep 2015

Reporting Time : 2:30 PM to 3:30 PM

Venue : IGATE , Noida

Eligibility Criteria :

• BE / BTech / MCA 2015 Batch Freshers
• Should have minimum of 60% aggregate and above in academics 10th, 12th and graduation. Should have no gaps in education
• Skills Required :
  • Should have excellent communication and English speaking skills
  • Should have good interpersonal skills and ability to perform under pressure
  • Basic computing skills
  • Certifications like MCSE/CCNA /PMI/ITIL are preferred
  • Willing to work in a Technical Inbound voice process

Job Description :

• Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
• Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
• Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
• Meet customer requirements through first contact resolution
• Clarify customer requirements probe for and confirm understanding of requirements or problem
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
• Listen attentively to customer needs and concerns; demonstrate empathy

How To Apply :

It is a direct walk-in for Technical Support at IGATE office at Noida location.

Venue : 2 Sep 2015 , 2:30 PM to 3:30 PM