IGATE Walk-in Drive for Technical Support BE / BTech / MCA 2015 Batch on 2 Sep 2015 at Noida :
IGATE [ www.igate.com ] is conducting walk-in drive to the post of Technical Support for BE / BTech / MCA 2015 passed out candidates at Noida Location. The date of walk-in drive is 2 Sep 2015. Candidates must have minimum 60% marks throughout academics.
Official Website : www.igate.com
Job Location : Noida
Position : Technical Support
Date of Walk-in : 2 Sep 2015
Reporting Time : 2:30 PM to 3:30 PM
Venue : IGATE , Noida
Eligibility Criteria :
- BE / BTech / MCA 2015 Batch Freshers
- Should have minimum of 60% aggregate and above in academics 10th, 12th and graduation. Should have no gaps in education
- Skills Required :
- Should have excellent communication and English speaking skills
- Should have good interpersonal skills and ability to perform under pressure
- Basic computing skills
- Certifications like MCSE/CCNA /PMI/ITIL are preferred
- Willing to work in a Technical Inbound voice process
Job Description :
- Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
- Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical
- Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
- Meet customer requirements through first contact resolution
- Clarify customer requirements probe for and confirm understanding of requirements or problem
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Listen attentively to customer needs and concerns; demonstrate empathy
How To Apply :
It is a direct walk-in for Technical Support at IGATE office at Noida location.
Venue : 2 Sep 2015 , 2:30 PM to 3:30 PM
IGATE Global Solutions Limited ,
Plot No. 142, Block B,
Noida Special Economic Zone (NSEZ)
Landmark near Kendriya Vihar
Sector-82 Noida- 201305
Plot No. 142, Block B,
Noida Special Economic Zone (NSEZ)
Landmark near Kendriya Vihar
Sector-82 Noida- 201305