eClerx Hiring Freshers as Customer Operation Analyst 2020 | Any Fresher can apply
eClerx hiring freshers for the recruitment of Customer Operation Analyst. Graduate candidates having any degree are eligible for this role. For more details for eligibility criteria, selection process, apply link read below.
Company Name : eClerx
Company Website : www.eclerx.com
Job Location : Chandigarh, Mohali, Panchkula
Position : Customer Operation Analyst
Salary : 2-2.5 LPA
Experience: 0-5 Years
Eligibility Criteria:
- Any Under graduate Fresher/Graduate Fresher are eligible
- Any experience up to 4 years are also eligible
- Flexible to work in Night Shifts / 24*7
- Excellent verbal, written communication and listening skills
- Should have good command over English Grammar and Fluency in English
Job Description:
- Resolve Customer queries and Complaints
- Troubleshooting of technical issues related to customer’s services
- Assist the customers on queries regarding their Products and Services via CHAT or voice
- Ability to analyze information and evaluate results to choose the best solution and solve problems
- Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordingly
- Conduct quality monitoring on voice calls and chats
How To Apply :
Interested and Eligible candidates can apply using the below mentioned link.
Apply Link : Click Here To Apply