CSS Corp Walk-in Drive 2020 for Freshers on 11 January 2020 | Hyderabad

CSS Corp Walk-in Drive 2020 for Freshers on 11 January 2020

CSS Corp hiring freshers for the recruitment of Support Engineer in Hyderabad. Candidates from 2017, 2018 & 2019 Batch for B.E./B.Tech/MCA degree in computer sciences or equivalent field are eligible for this role. For more details for eligibility criteria, selection process, apply link read below.

Company Name: CSS Corp

Position: Support Engineer

Job Location: Kondapur (Hyderabad)

No of positions : 10

Salary: As per Industry standards

Date of Drive: 11th January 2020

Walk-in Location – Nanakramguda, Hyderabad

Work Location – Kondapur, Hyderabad

Interview Time: 10 AM to 5 PM

Experience Required : Fresher

Eligibility Criteria :

• Qualification: Any Graduation (No Standing Arrears/Backlogs)
• Year of Passing – 2017 to 2019
• Should be willing to work on rotational shifts and rotational week offs.

Desired skills :

• Working knowledge of Windows OS and basic knowledge on Linux OS
• Working knowledge of PC architecture/technology
• Working knowledge and understanding of policies and procedures and the ability to determine the course of actions based on given guidelines
• Ability to analyse and solve technical problems by investigating potential solutions using troubleshooting skills
• Good organisational skills
• Good Analytical & Cognitive skills
• Excellent telephone and customer handling skills
• Ability to deal professionally with irate customers
• Ability to learn new products and technologies

Job Description :

The candidate should be able to-

• Provide L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures
• Provide L1 & L2 remote support on Google software and applications to the point of installation and basic use; if required need to escalate or file bug with application owners
  Uses troubleshooting techniques to identify network related issues
• Provide system administrative support and basic hardware troubleshooting on Google desktops, laptops, VMs and Servers
• Help Google employees with access & account issues based on defined/documented guidelines, policies and procedures
• Attends required technical training sessions and makes effective use of KBs to address issues efficiently
• Complies with schedule adherence to ensure the overall service level targets are achieved
• Identifies and provides input on unique (or) recurring user problems

How to Apply?