SonicWall Off Campus Drive For Freshers | 2020 Batch | BE/BTech

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SonicWall Off Campus Drive2021 : SonicWall hiring freshers as Graduate Trainee Engineer in Bangalore. Candidates with background in BE/Btech or relevant from 2020 batch can apply for this role. For more details for eligibility criteria, selection process, apply link read below.

Company Name: SonicWall

Company URL: www.sonicwall.com

Position: Graduate Trainee Engineer

Job Location: Bangalore

Salary: Best in Market

Experience Required: 0-1 years

Eligibility Criteria:

  • Bachelor’s degree in Computer Science/Information Sciences/ Electronic & Communications Engineering
  • 2020 Batch Only
  • 0 – 1 years networking and network security support experience with solid understanding of LAN/WAN topologies and technologies
  • In-depth knowledge of the network protocols: TCP/IP. Routing Protocols like OSPF, RIP, BGP, Firewall , IDS/IPS will be added advantage.

Job Requirement:

  • Willing to work in 24×7 environment in night shifts.
  • Good understanding of Security, LAN/WAN topologies and technologies.
  • In-depth knowledge of OSI Model, TCP/IP, Network Security basics.
  • Ability to work on in a high-level stress and interrupt driven environment
  • Good understanding of L2-L7 networking protocols, major Operating Systems such as UNIX / Linux
  • Demonstrated ability to use in-depth troubleshooting to resolve or workaround customer issues using troubleshooting tools i.e. Wire Shark, Netmon etc
  • Routing and Switching knowledge will be added advantage

Job Responsibilities:

  • Responsible for providing technical support across SonicWall product lines via Phone/Web & Emails in 24x7x365 days environment.
  • Assist customers with deployment of SonicWall network security products like Firewall/IPS and VPN solutions.
  • Provide technical solutions and workarounds for end users with their issues on respective product line.
  • Owns customer issues from beginning to resolution (handles in place)
  • Assists customers by diagnosing problems and providing resolutions for technical and service issues.
  • Use troubleshooting techniques and tools to identify products that are defective and follows guidelines in issuing service calls/contacts.
  • Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.
  • Recreates, identifies and provides input on unique or recurring customer problems.
  • Focuses on delivering a positive customer experience according to SonicWall standards.
  • Monitors and tracks issues to ensure accurate resolution.

How To Apply:

Eligible and Interested candidates can apply using the below-mentioned link before the link expires.

Apply Link: Click Here To Apply

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