About The Company :
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work.
Company Name : Cognizant
Company Website : www.cognizant.com
Job Location : Chennai
Position : Shared Services – Backend Operations
Salary : Best In Market
Walkin Date : 27th July 2019 (Saturday)
Walkin Time: Between 9AM to 11.30AM
Experience Required: 0 – 11 Months
ELIGIBILTY CRITERIA:
- Minimum of 10+2+3 years education pattern with supporting documents is mandatory (2016/17/18 passouts only)
- Candidates with standing arrears are not eligible
- Excellent verbal & written communications skill.
- Flexible to work on Night shifts
- Basic knowledge in MS-Office
JOB DESCRIPTION
- Attend to the queries from employees on areas that are processed by the shared services functions
- Managing & Recording the queries in form of cases or tickets for tracking purposes
- Provide clarity to the queries and resolve issues associated as per the defined company policy and procedures
- Escalate issues that needs subject matter expert interference to the respective functional teams within shared services
- Maintains history of records and related problem documentation
- Maintains composure in critical situations Understands organizational functions
- Provide feedback to the lead on common issues/concerns observed on a real-time basis
- Identifies, evaluates, and prioritizes employee issues and complaints related to the Shared services functions
- Analyzes and evaluates issue reports and makes recommendations to employee experience Ensures service level agreements are met or exceeded
Please note:
- Candidates who have backlogs and results awaiting are not eligible to apply.
- Candidates those who are pursuing their UG & PG Degree cannot be processed
- PAN, Aadhar card, Voter ID, Provisional & Consolidated Marksheets are Mandatory
- Refer your Friends
- 2 Copies updated CV
- 2 Passport Size photo
- Original Government ID proof(Aadhar / PAN / Voter ID card)
How To Apply:
Interested and eligible candidates can directly go to the below mentioned location along with documents.
CTS Walkin Location (Chennai):
Cognizant Technology Solutions,
TCO Campus, SDB3, Ground Floor, Left wing,
OMR, OkkiamThoraipakkam,
Chennai
