About Company:
Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India’s largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions.
Company Name: Genpact India
Website: http://www.genpact.com
Salary: INR 1,75,000 – 4,00,000 P.A. + incentives
Job Locations: Delhi-NCR & Hyderabad
Walk-in Date: 27, 28, 29 & 30 November 2014
Interview Time: 10 AM – 3 PM
Experience Required: 0 – 4 Years
Job Description:
- Answer inbound calls from customers technical support related queries.
- Provide effective resolution to the customer
- Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively.
- Document & add new issues/solutions to Knowledge Management Repository.
- Utilize professional techniques to retain 8: delight customers. www.apuzz.com
- Use of soft skills – Listen, Empathy, Courtesy etc.
- Provide quality service & resolve concerns efficiently 8: professionally
Eligibility criteria :
Qualification: Any graduate/undergraduate can apply
Venue for interview :
Delhi:
Genapct IT Park,
DMRC Building, Shastri Park,
Delhi
Gurgaon:
Genpact, Plot No.22B
Sector-18, Udyog Vihar
Gurgaon
Noida:
Genpact, Plot 21 & 22,
ITES SEZ, Sector 135,
Tower 8, Ground Floor,
Noida
Chandigarh:
Genpact, SCO 413 414,
Sector 35 C, First Floor, Near Caf Coffee day
Chandigarh
Lucknow:
Genpact, LGF-75,
Raja Ram Kumar Plaza, Hazratganj,
Oppsite Tez Kumar Plaza,
Lucknow – 226001
Kolkata:
Unitech Hi-Tech Structures
Infospace Building, C1 Block, 1st Floor
Gate No 1, New Town, Rajarhat,
Kolkata 156.
Jaipur:
Jawaharlal Nehru Marg,
Malviya Nagar,
Jaipur
Hyderabad:
Genpact ,14 – 45,
IDA Uppal, Opp NGRI, Habsiguda,
Hyderabad
Visakhapatnam/Vizag:
Alacrity R S, Behind Andhra Sports Bus Stand,
30-15-56, 2nd floor, Beside HDFC Bank Dabagarden,
Vizag
More Info: Click here
Interested & eligible candidates can directly walkin to the above mentioned venue from 27 November 2014 to 30 November 2014.
