Tata Communications has announced fresh hiring for the role of Jr Customer Service Executive – Platform Planning & Network Design at its Chennai location. This recruitment opportunity is suitable for fresh graduates and candidates with up to two years of experience looking to start a career in customer service and technical support within the telecom and network services industry.
This role provides exposure to customer interaction, troubleshooting, and enterprise support operations in a global communications company.
About Tata Communications
Tata Communications is a global digital ecosystem enabler, powering enterprises worldwide through next-generation connectivity, cloud, IoT, collaboration, and network services. The company supports businesses across industries with intelligent network and communication solutions.
| Company Name | Tata Communications |
| Job Role | Jr Customer Service Executive |
| Qualification | Any Graduate |
| Job Location | Chennai |
| Salary | Best In Market |
| Experience | Freshers |
| Batch | 2023, 2024, 2025 |
| Last Day To Register | ASAP |
| Category | Freshers Job |
Eligibility Criteria
Candidates applying for this role must meet the following requirements:
- Bachelor’s degree in any discipline
- Freshers or candidates with 0–2 years of experience can apply
- Strong communication and interpersonal skills
- Willingness to work in rotational shifts and flexible working hours
- Basic understanding of customer support or technical troubleshooting is beneficial
Also Apply: Latest Off Campus Drives Across India
Key Responsibilities
- Respond to customer queries via email and chat channels
- Log tickets and incidents into service desk systems
- Troubleshoot connection, bandwidth, and usage-related issues
- Document incidents and resolutions in support systems
- Escalate unresolved issues to higher support teams
- Maintain and update support knowledge base documentation
- Ensure customer satisfaction metrics are maintained
- Support enterprise customers with service-related requests
Preferred Skills
- Experience in remote technical support environments
- Familiarity with ticketing systems like ServiceNow or Salesforce
- Basic understanding of IT service management practices such as ITIL
How To Apply For Tata Communications Careers 2026:
Eligible and Interested candidates can apply using the below-mentioned link before the link expires. Applicants need to register with the company portal in order to complete the registration process.
Apply Link: Click Here To Apply
