RBS Walk-In Recruitment Drive | BA/BSC/BBA/BCOM | 2018/19 Batch

Royal Bank Of Scotland Off Campus Drive for Analyst 2020 | Chennai

Royal Bank of Scotland (RBS) hiring Analyst for BA, B.Com, BBA, B.Sc – 2018/2019 batch graduates at Chennai on 12 February 2020. For detailed eligibility, venue details, apply link read below.

Company Name: Royal Bank of Scotland

Position: Customer Service & Operation Analyst

Job Location : Chennai

Salary: Best in Market

Drive Date: 12 February 2020

Time: 11 AM – 1 PM

Eligibility Criteria:

  • Fresher (B.A, B.Com, BBA, B.Sc-Non IT )
  • Batch – 2018 and 2019 passed out
  • Candidate needs to be comfortable with the working hours (24*7 rotational shifts)

Desired Skills:

  • Experience of analysing and using performance data
  • The ability to convey information in a simple and understandable way
  • An understanding of contact centre operations and performance metrics
  • Expertise in Microsoft Office skills, including PowerPoint, Excel and Word

Job Description:

  • Identifying barriers to performance and coordinating improvements to enhance our efficiency
  • Working closely with operational centres, providing coaching and support to increase efficiency and knowledge
  • Keeping accurate records of day to day operations, logging incidents and identifying trends
  • Reviewing manual or ineffective processes which could be automated or enhanced
  • Maintaining a focus on improving our customer service and experiences

How to Apply:

All interested and eligible candidates can apply using the below mentioned link and attend the drive at the following venue on 12 February 2020.

Royal Bank of Scotland, 7th Floor, Altius Block, Olympia Technology Park, SIDCO Industrial Estate, Guindy, Chennai 600032

Apply Link: Click Here To Apply


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