RBS Walk-In Recruitment Drive | BA/BSC/BBA/BCOM | 2018/19 Batch

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Royal Bank Of Scotland Off Campus Drive for Analyst 2020 | Chennai

Royal Bank of Scotland (RBS) hiring Analyst for BA, B.Com, BBA, B.Sc – 2018/2019 batch graduates at Chennai on 12 February 2020. For detailed eligibility, venue details, apply link read below.

Company Name: Royal Bank of Scotland

Position: Customer Service & Operation Analyst

Job Location : Chennai

Salary: Best in Market

Drive Date: 12 February 2020

Time: 11 AM – 1 PM

Eligibility Criteria:

  • Fresher (B.A, B.Com, BBA, B.Sc-Non IT )
  • Batch – 2018 and 2019 passed out
  • Candidate needs to be comfortable with the working hours (24*7 rotational shifts)

Desired Skills:

  • Experience of analysing and using performance data
  • The ability to convey information in a simple and understandable way
  • An understanding of contact centre operations and performance metrics
  • Expertise in Microsoft Office skills, including PowerPoint, Excel and Word

Job Description:

  • Identifying barriers to performance and coordinating improvements to enhance our efficiency
  • Working closely with operational centres, providing coaching and support to increase efficiency and knowledge
  • Keeping accurate records of day to day operations, logging incidents and identifying trends
  • Reviewing manual or ineffective processes which could be automated or enhanced
  • Maintaining a focus on improving our customer service and experiences

How to Apply:

All interested and eligible candidates can apply using the below mentioned link and attend the drive at the following venue on 12 February 2020.

Venue:
Royal Bank of Scotland, 7th Floor, Altius Block, Olympia Technology Park, SIDCO Industrial Estate, Guindy, Chennai 600032

Apply Link: Click Here To Apply

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