Royal Bank Of Scotland Off Campus Drive for Analyst 2020 | Chennai
Royal Bank of Scotland (RBS) hiring Analyst for BA, B.Com, BBA, B.Sc – 2018/2019 batch graduates at Chennai on 12 February 2020. For detailed eligibility, venue details, apply link read below.
Company Name: Royal Bank of Scotland
Position: Customer Service & Operation Analyst
Job Location : Chennai
Salary: Best in Market
Drive Date: 12 February 2020
Time: 11 AM – 1 PM
Eligibility Criteria:
- Fresher (B.A, B.Com, BBA, B.Sc-Non IT )
- Batch – 2018 and 2019 passed out
- Candidate needs to be comfortable with the working hours (24*7 rotational shifts)
Desired Skills:
- Experience of analysing and using performance data
- The ability to convey information in a simple and understandable way
- An understanding of contact centre operations and performance metrics
- Expertise in Microsoft Office skills, including PowerPoint, Excel and Word
Job Description:
- Identifying barriers to performance and coordinating improvements to enhance our efficiency
- Working closely with operational centres, providing coaching and support to increase efficiency and knowledge
- Keeping accurate records of day to day operations, logging incidents and identifying trends
- Reviewing manual or ineffective processes which could be automated or enhanced
- Maintaining a focus on improving our customer service and experiences
How to Apply:
All interested and eligible candidates can apply using the below mentioned link and attend the drive at the following venue on 12 February 2020.
Venue:
Royal Bank of Scotland, 7th Floor, Altius Block, Olympia Technology Park, SIDCO Industrial Estate, Guindy, Chennai 600032
Apply Link: Click Here To Apply
