Mavenir Systems is hiring for the Graduate Engineer, Operations role in Bangalore, with the position focused on Network Operations Centre support. Candidates with an educational background in telecommunications, electronics or a related field and up to two years of experience can apply. The work involves monitoring network KPIs, managing incidents and supporting telecom services in a 24×7 operational environment. This role is worth considering for candidates who want practical exposure to cloud-native network software used by communications service providers across more than 120 countries.
Company Overview
Mavenir is a telecommunications software company building cloud-native network solutions that can run across different cloud environments. Its technology supports more than 250 Communications Service Providers in over 120 countries, serving over half of the world’s subscribers. The company’s work spans software-based networks, network automation and technologies supporting the evolution of Network Functions Virtualisation, making it relevant experience for professionals entering telecom operations and network monitoring.
| Company Name | Mavenir Systems |
| Job Role | Graduate Engineer, Operations |
| Qualification | Telecommunications, Electronics or a related field |
| Job Location | Bangalore |
| Experience | 0–2 years in NOC, network monitoring or a similar role |
| Employment Type | Full Time |
Role Overview
The role is part of Mavenir’s Network Operations Centre team and is suited to an early-career professional who can monitor service health, respond to network events and follow established incident processes. The engineer will work with internal teams, higher-level support groups and external vendors when required to restore services.
- Monitor network performance and service KPIs in real time.
- Identify, analyse and report network alarms, alerts and performance issues.
- Create, log and manage incidents or tickets according to defined SLAs.
- Carry out initial troubleshooting by following standard operating procedures.
- Escalate incidents to L2 and L3 teams using the prescribed escalation matrix.
- Coordinate with internal teams and external vendors for issue resolution when required.
- Maintain records of incidents, actions taken and final resolutions.
- Provide timely communication and incident updates to relevant stakeholders.
- Follow shift schedules while supporting 24×7 NOC operations.
Eligibility & Qualifications
- Educational background in telecommunications, electronics or a related field.
- 0–2 years of experience in a NOC, network monitoring or a similar role.
- Hands-on experience in KPI monitoring and incident creation or management.
- Basic understanding of telecom networks and related concepts.
- Willingness to work in a 24×7 operational environment and follow shift schedules.
Key Responsibilities
- Track network performance and service indicators continuously through monitoring systems.
- Review alarms and alerts to identify possible network or service degradation.
- Open and update tickets while working within the applicable service-level agreements.
- Perform first-level checks and troubleshooting in line with documented procedures.
- Route unresolved issues to the appropriate L2 or L3 support team.
- Work with internal stakeholders and vendors to support timely problem resolution.
- Document incident progress, troubleshooting actions and resolution details accurately.
- Keep stakeholders informed throughout the incident lifecycle.
- Support the operational requirements of a round-the-clock Network Operations Centre.
Skills Required
- Basic knowledge of telecommunications networks and concepts.
- Hands-on ability in KPI monitoring.
- Understanding of incident creation and incident management.
- Familiarity with monitoring tools and ticketing systems is an advantage.
- Good verbal and written communication skills.
- Ability to work under pressure and manage multiple incidents at the same time.
- Strong attention to detail.
- Willingness to learn.
Why Join Mavenir Systems
This role offers exposure to the operations side of cloud-native telecom networks and to services used by a large international customer base. Candidates can build experience in real-time monitoring, incident response, service-level processes and coordination across L2/L3 support teams, internal functions and vendors. Mavenir also highlights a work culture built around one-team collaboration, innovation, integrity and challenging established approaches.
How to Apply for Mavenir Systems Hiring 2026
Eligible and Interested candidates can apply using the below-mentioned link before the link expires. Applicants need to register with the company portal in order to complete the registration process.
Apply Link: Click Here To Apply
