HCL Walkin Drive : On 1st & 2nd November 2014 : @Hyderabad

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About Company:

HCL Technologies Limited is a global IT services company headquartered in Noida, India. It offers services including software consulting, enterprise transformation, remote infrastructure management, engineering and R&D services, and business process outsourcing (BPO). HCL is a $6 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems.

Company Name: HCL Technologies

Company Website: www.hcl.com

Position: Product / Technical support Analyst

Job Location: Hyderabad

Walk-in Date: 1st & 2nd November 2014

Interview  Time: 9 AM

Eligibility Criteria:

  • 2012/2013/2014 B.tech/BE/BSc/MBA
  • 50% throughout in academics
  • No standing arrears
  • Willing to relocate anywhere in India/Abroad
  • Willing to sign the bond as applicable
  • Willing to work in 24*7 environment

Job Description:

  • Product  / Technical support with knowledge of HTML, Java script and CSS ( added advantage)
  • Investigate and troubleshoot issues related to end to end usage of advertisement operations tool.
  • Provide email based technical support to clients in different geos – 24*7
  • Follow the workflow & adhere to SLAs – TFR, TRT, TAT, and FCR
  • Maintain high customer satisfaction
  • Help with research and troubleshooting of tough tickets
  • Knowledge Gap Reduction
  • Process improvement & Escalations management
  • Excellent Communication skills
  • Troubleshooting the issues related to ad servicing

Walkin Venue Address: –

HCL TECHNOLOGIES LIMITED

H01B, HITEC CITY-2,
Survey No. 30,34,35 & 38.
Phoenix Infocity Pvt. Ltd.
Madhapur, Hyderabad-500081

Contact Person : Sneha/Sowmya

Interested & Eligible candidates can walkin to the above mentioned venue on 1st & 2nd November 2014. www.apuzz.com

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