HCL ISD Walkin Interview : On 1st November 2014 : @Ghaziabad

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About Company:

HCL Technologies Limited is a global IT services company headquartered in Noida, India. It offers services including software consulting, enterprise transformation, remote infrastructure management, engineering and R&D services, and business process outsourcing (BPO). HCL is a $6 billion leading global technology and IT enterprise comprising two companies listed in India – HCL Technologies and HCL Infosystems.

Company Name: HCL Technologies – Infrastructure Services Division (ISD)

Company Website: www.hcl.com

Designation: Trainee

CTC: 1.8 Lakh per annum

Job Location: Noida

Walk-in Date: 1st November 2014

Interview Time: 9 AM

Batch: 2013 & 2014 Only

Eligibility Criteria:

  • 2013/2014 B.tech/BE/BCA/BSc Physics, IT
  • 50% throughout in academics
  • No standing arrears
  • Willing to relocate anywhere in India/Abroad
  • Willing to sign the bond as applicable
  • Willing to work in 24*7 environment

Job Description -:

  • Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities based adhering on SOPs/work instructions
  • Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention’s
  • Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact
  • Routine maintenance updates with other IT staff and business units
  • Initiates, Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution
  • Provide hardware / software / network problem diagnosis resolution via email/chat/ telephone/web, Monitoring & Management of various IT Infrastructure components for customers end users
  • Identify, evaluate and prioritize customer problems and escalations
  • Participate in on-going training and departmental development www.apuzz.com
  • Ready to work in rotational shifts, 24 x 7 shifts to provide monitoring of IT infrastructure support

Walkin Venue Address: –

ABES Institute of Technology

19th KM Stone, NH-24, Vijay Nagar,

Ghaziabad (UP)

Note: Interested & Eligible can walkin to the above mentioned address on 1st November 2014.

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