Dell Recruitment | Systems Support Associate | BE / BTech | March 2016 | Bangalore


About The Company :

Since 1984, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end computing solutions company, Dell continues to transform computing and provide high quality solutions that empower people to do more all over the world.

Company Name : Dell

Company Website :

Job Location : Bangalore

Position : Systems Support Associate

Last Date to Apply : ASAP before the job link expires

Eligibility Criteria :

  • BE / BTech
  • 0-2 years of relevant experience

Desired Skills:

  1. Good communication skills
  2. Should be a team player
  3. Should be willing to take initiatives and responsibilities for better coordination and efficiency
  4. MCSE Certification would an advantage

Job Description :

Performs installation, customization and maintenance of the operating system and system software products in support of business processing requirements. Evaluates and integrates new operating system versions, drivers and hardware. Provides technical expertise for system transitions, migrations and consolidations.

Typical Duties:

• Tests software updates and patches.
• Monitors and tunes the system to achieve optimum performance levels in standalone and multi-tiered environments.
• Conducts system analysis, configuration management and develops improvements for system software performance, availability and reliability.
• Performs incident resolution, problem determination and root cause analysis in accordance with Service Level Agreements.
• Designs, develops, recommends and implements new or revised system software, utilities and automated processes as necessary.
• Provides in-depth diagnosis for operating systems software/hardware failures and develops solutions.
• Ensures server data integrity by evaluating, implementing and managing appropriate software and hardware solutions.
• Prescribes system backup / disaster recovery procedures and directs recovery operations in the event of destruction of all or part of the operating system or other system components.
• Implements appropriate levels of system security.

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