Amazon Hiring Seller Support Associate & Transaction Risk Investigator | Dec 2016 | Bangalore & Hyderabad

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About The Company :

Amazon.com, Inc. (Amazon.com), incorporated on May 28, 1996, serves consumers through its retail websites and focus on selection, price, and convenience. The Company offers programs that enables sellers to sell their products on its Websites and their own branded Websites and to fulfill orders through them , and programs that allow authors, musicians, filmmakers, application developers, and others to publish and sell content. The Company operates in two segments: North America and International.

Company Name : Amazon

Company Website : www.amazon.com

Position : Seller Support Associate / Transaction Risk Investigator

Job Location: Bangalore / Hyderabad

Salary : 275000/- to 4,50,000/- LPA

Last Date: ASAP

Eligibility Criteria :

  • Under Graduate Qualification B .Com (Any Specialization) B.A. (Any Specialization) B.Sc (Any Specialization) BBA / BBM / BBS (Any Specialization) BCA / BCM (Any Specialization) BE / B.Tech (Any Specialization) Graduation after 2014 PG Qualifications M.A. (Any Specialization) M.Com (Any Specialization) M.E. / M.Tech (Any Specialization) M.Sc (Any Specialization) MBA / PGDM / MMS (Any Specialization) MCA (Any Specialization) Post
  • Graduation after 2014
  • *Note: Candidate should have either UG or PG qualifications.

Job Profile:

Seller Support Associate:

  • Demonstrates effective, clear & professional written & oral communication.
  • Provides prompt & efficient service to Amazon Sellers & Merchants including the appropriate escalation of Sellers issues.
  • Maintains a positive & professional demeanor always portraying the company in a positive light & effectively managing sensitive issues.
  • Demonstrates excellent time-management skills & the ability to work independently while using departmental resources, policies & procedures.
  • Contributes to a positive team environment & proactively aids team members with difficult contacts as needed.
  • Maintains acceptable performance metrics such as quality, productivity, first contact resolution, & attendance.
  • Actively seeks solutions through logical reasoning & data interpretation skills & identifies trends to appropriate channel including improvement suggestions.
  • Liaise with customer Service, Merchant Investigations or Payments teams as required to resolve Sellers issues & questions.

Transaction Risk Investigator :

  • Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response
  • Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers.

How To Apply :

Apply Link {Bangalore}: Click Here

Apply Link {Hyderabad}: Click Here

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